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Introduction:
This document describes how to setup a VPN connection so the R&D team in Sydney can gain direct access to your PC or Server. This will enable the R&D team to remotely debug and view diagnostics from your systems to improve future versions of software. Overview: There are a number of ways a VPN can be implemented depending on the equipment you have available, the operating system you are using and the type of Internet connection you have. Not all combinations can be documented here but hopefully enough information is present here for you or your IT professional to successfully deploy a VPN. |
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Make
sure you currently have an Internet connection. Start Internet
Explorer and navigate to some well known pages (google.com
or microsoft.com). If you get
an error getting to these pages correct the problem first before
trying anything else.
Open “Network Connections” either by right clicking on “My Network” or using “Control Panel” to open the same. You should see something similar to this |
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| Now click “Create New Connection” and a Wizard will start up like this … | ![]() |
| Click on “Next" to advance to the next stage and select “Connect to the network at my workplace” … | ![]() |
| Select “Virtual Private Network connection” … | ![]() |
| Type in a name for this connection. A suggestion is “FairlightAU” … | ![]() |
| For the host name type in “vpn.fairlightau.com”. Make sure you can resolve this address by typing “ping vpn.fairlightau.com” from a command prompt. If the address can not be resolved then the VPN connection will fail too |
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| And the final stage of the wizard is to create a short cut on the desk top. This is recommended so the VPN connection can be accessed quickly … | ![]() |
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As soon as
“Finish” is pressed you will now have to enter the credentials for this
connection. For testing the connection use the User Name of "testvpn"
and a password of "testvpn" Click on "Properties" |
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| Select the “Options” tab … make sure the “include Windows login domain” is selected | ![]() |
| Now select the “Networking” TAB and set the type of VPN to “PPTP VPN” … |
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| Now select “Properties" on this dialog to bring up this and press the "Advanced" button… |
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| ... and make sure you have deselected “Use default gateway on remote network” … |
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| Once you have closed everything the dial up windows will be redisplayed with and extra text field, place “PROXY” in this text field … |
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To test
the account you should be able to use a username of “testvpn” with a
password of “testvpn”. If you use these credentials you should see this
… The error message is “The Account is disabled”. The VPN connection has succeeded and you should enter the “real” credentials as sent from the Fairlight office. If you see any other message then the VPN connection is failing. |
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Once
you have entered the correct credentials and the connection has
succeeded you should open a command prompt (type "cmd" from the
START->RUN menu, then enter “ipconfig”. You should see that you have
been allocated an IP address in the range 192.168.3.XXX. You should
see this under the “PPP adapter FairlightAU” heading ….
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| As a last test you should now be able to ping a system on our network. Try “ping 192.168.3.1”. You should get a response like so … |
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If you get this far you have successfully created a VPN connection. You can now disconnect and wait for instructions from the R&D team |
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