Introduction: This document describes how to setup a VPN connection so the R&D team in Sydney can gain direct access to your PC or Server. This will enable the R&D team to remotely debug and view diagnostics from your systems to improve future versions of software. Overview: There are a number of ways a VPN can be implemented depending on the equipment you have available, the operating system you are using and the type of Internet connection you have. Not all combinations can be documented here but hopefully enough information is present here for you or your IT professional to successfully deploy a VPN. Note: The screen shots below are from Windows 2000. Windows XP. Server 2003 and Vista are very similar. You should have no problem in setting up a VPN using this document.
Make sure you currently have an Internet connection. Start Internet Explorer and navigate to some well known pages (google.com or microsoft.com). If you get an error getting to these pages correct the problem first before trying anything else. Open “Network Connections” either by right clicking on “My Network” or using “Control Panel” to open the same. You should see something similar to this
Now click “Create New Connection” and a Wizard will start up like this …
Click on “Next" to advance to the next stage and select “Connect to the network at my workplace” …
Select “Virtual Private Network connection” …
Type in a name for this connection. A suggestion is “FairlightAU” …
For the host name type in “vpn.fairlightau.com”. Make sure you can resolve this address by typing “ping vpn.fairlightau.com”. If the address can not be resolved then the VPN connection will fail too
Select “Anyone’s Use”. This will enable any account on the system to use this connection …
And the final stage of the wizard is to create a short cut on the desk top. This is recommended so the VPN connection can be accessed quickly …
As soon as “Finish” is pressed you will now have to enter the credentials for this connection. The exact details will differ from what is here and will be forwarded to you by email …
Click “Properties on the above dialog and then select the “Options” tab … make sure the “include Windows login domain” is selected
Now select the “Networking” TAB and set the type of VPN to “PPTP VPN” …
Now select “Properties" on this dialog to bring up this …
... and make sure you have deselected “Use default gateway on remote network” …
Once you have closed everything the dial up windows will be redisplayed with and extra text field, place “PROXY” in this text field …
To test the account you should be able to use a username of “testvpn” with a password of “testvpn”. If you use these credentials you should see this … If you do see this and the error message is “The Account is disabled” then the VPN connection has succeeded and you should enter the “real” credentials as sent from the Fairlight office. If you see any other message then the VPN connection is failing.
Once you have entered the correct credentials and the connection has succeeded you should open a command prompt and enter “ipconfig”. You should see that you have been allocated an IP address in the range 192.168.3.XXX. You should see this under the “PPP adapter FairlightAU” heading … See below.
As a last test you should now be able to ping a system on our network. Try “ping 192.168.3.1”. You should get a response like so …
If you get this far you have successfully created a VPN connection. You can now disconnect and wait for instructions from the R&D team.

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